FAQs
• Light clothing and comfortable closed shoes.
• Mosquito repellent.
• Cameras are not recommended for safety reasons. •Extra money for memories,
photos, videos.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Canopy River Zipline Tour and Mule Ride cancellation policy: For a full refund, cancel at least 24 hours in advance of the experience's start date.
It is hosted by Canopy River company.
It is done by Vallarta Transfers and Incentives, who work as a partnership together.
Canopy River itself performs it because they use special vehicles. As well, if you prefer private transportation, you can use your own vehicles (not sedan) or book with Vallarta Transfers and Incentives.
Your assigned guide can do a tandem. Does it for adults that would like to hang upside down!! And if the child decides not to finish, the guides have shortcuts to the main station, but the child will probably need to do one more zipline to return fast.
You can book with us Private Transportation to the activity location directly or
You can choose two of the departure points:
- Plaza Las Glorias (Fco. Medina Ascencio #1989 local H2-A)(08:10) (09:20) (10:20) (12:10) (14:20)
- Marina (Disco Collage) (08:00) (09:10) (10:10) (12:00) (14:10)
Please check the activity description for the exact location of these departure points.
For prescription glasses are allowed. For sunglasses, we don't recommend it to use during the ziplines.
Don't worry; we can provide you with that service in Tour Pass Vallarta, click the EXTRA link, and select the service Private Transportation to the activity.
No, you are on shallow water all the time; anyway, Canopy River provides you with a life vest for safety.
By default, when you book this activity is on a single ATV, if you need a DOUBLE ATV, you need to do it in the EXTRA button, there you can UPGRADE IT to double it has an extra cost, or as well you can contact us directly to change your reservation.
Yes, it will; they won't drive the ATV if they don't meet the minimal requirements, valid license driver and 18-year old.